Return Policy

Return Policy for RSESP (NGO)

Thank you for supporting RSESP and our mission. We appreciate your commitment to our cause. In the event that you need to return a product, please review the following return policy guidelines:

1. Eligibility for Returns:

• Items must be unused, in their original packaging, and in the same condition as when received.
• Returns must be initiated within 30 days from the date of purchase.

2. Non-Returnable Items:

• Donations and contributions.
• Items received as gifts.
• Products that have been damaged or altered after delivery.

3. Return Process:

• Contact our supporter services team at [[email protected]] to initiate the return process.
• Provide any relevant details such as your donation or transaction ID and the reason for the return.
• Our supporter services team will guide you through the return process.

4. Refund or Exchange:

• Once your return is processed, we will notify you of the completion.
• Refunds for donations or contributions may be subject to review and approval.
• Exchanges may not be applicable for certain types of transactions.

5. Contact Information:

• For any questions or concerns regarding our return policy, please contact our supporter services team at [[email protected]].

We appreciate your support and understanding of our policies. Thank you for being part of the RSESP community.